Do you need to integrate a field sales force with repeat-business customers and an internal service group who are held to high standards and tight deadlines?
TCI Powder Coatings is a leading supplier of high quality stock and custom-formulated powder coatings to the manufacturing industry. They pride themselves on having an extremely responsive custom formulation lab that can quickly respond to the unique needs requested by their customers. Efficiently managing the workflow of a high volume of custom lab formulations was key to meeting their customer expectations, and AppWright JobCenter delivered. Customers, prospects, and field sales staff all have web-based access to a custom formulation order system built using the AppWright screen/form tool, order entry module, and job worklist module. Sales staff and customers can efficiently track the progress of custom formulations and lab team management has excellent visibility over the entire workload. AppWright JobCenter's flexible web-portal structure is also used to organize and deliver other internal corporate web content along side native AppWright functions.
Collins Builders is a member of an exclusive group: They are one of very few builders in Florida that have continued to prosper in spite of the extremely challenging conditions affecting housing markets nationwide.
It helps that they build affordable homes with a very high standard of quality and that they have a well-earned reputation for integrity. It also helps that they are extremely efficient in managing their entire business. One of their key success factors was the choice to utilize AppWright JobCenter for staying on top of everything that moves in their world. New prospects are entered into AppWright and the sales staff uses this data to help close deals faster and also analyze those that don't. New home sales are managed from the very first credit-check and permit application all the way through feature selections, construction, and closing with the powerful job template and worklist management tools in AppWright JobCenter. Even the home options (selection sheets) are managed online, including importing pricing and configuration options from their accounting and estimating systems. The system provides their vendors and subcontractors free web-access to their specific job schedules, which are updated daily and kept extremely accurate by the Collins Builders job superintendents. This eliminates expensive and wasteful dry-runs by the vendors and improves quality for the entire build process. When the house is closed and enters the warranty and after-care phase, the entire warranty and customer service process is managed by AppWright JobCenter too. Customers can even use the order-entry module to enter warranty requests themselves directly on the web.
The Robin Shepherd Group is an innovative and award- winning marketing, public relations, and media agency.
With a national client base and multiple offices, it was very important for them to have a job traffic management solution that was cost effective, flexible, and powerful. AppWright JobCenter delivered on all points and has been their tool of choice for managing traffic in their agency since 2002. With dozens of creative professionals working inside and outside the company using all kinds of devices (Mac, PC, etc.) it was important to have a solution that was platform independent and AppWright JobCenter's web-based nature fit the bill perfectly. Integrating customers into the jobs and allowing them to login and become part of the creative process through document sharing and powerful job messaging features has been very important to their success, also. Staying on top of a very fluid client management schedule is achieved with JobCenter's shared calendaring functions. Any good agency needs to be zealous about accurate timekeeping for the many projects that are billed by the hour and AppWright JobCenter provides the essential web-based time-entry capability that every employee can use, regardless of where they are or what platform they use. Employees are even automatically reminded by the system when timesheets are not up-to-date, enabling managers to focus on more important things - like managing!
"Never underestimate the power of being first." That is the corporate slogan for Builders FirstSource, the premier national supplier of structural building products to new home builders.
Being efficient at the design, manufacture, and delivery of engineered roof, flooring, and wall-panel systems is vital to their success. BFS uses AppWright JobCenter nationwide to organize the engineering and manufacturing work related to roof, floor, and wall panel assemblies required in today's complex new home construction environment. Their customers enter new job requests into the AppWright order-entry module and attach data files containing the house design to each order. AppWright JobCenter then routes the new work to the right BFS design professional who creates detailed manufacturing cutting specifications from the customer-supplied plans. Each step in the process is carefully mapped out using job templates and user-defined data screens to keep the workflow as efficient as possible. Critical communications between the customer and the designer are logged using job messaging and all work is archived and available for quick reference in future jobs, saving time and money. Completed designs are sent to manufacturing, who then uses the attached cutting files and customer information to accurately produce the truss assemblies or wall-panels. Even the delivery schedule is organized with AppWright JobCenter. Builders FirstSource also uses JobCenter to manage the ordering, delivery, and installation of inventory specialty items like doors, windows, fireplaces and other items.
The Jacksonville, FL division of multi-national Outotec is very successful at creating and servicing ore processing and materials separation lines on a global scale.
As the world leader in the sustainable use of Earth's natural resources, Outotec has a wide variety of business processes. Outotec's Jacksonville office has a number of applications performing different functions (Accounting, CRM, etc.) but none of these provided process management. Outotec is using AppWright to manage the many tasks performed daily by people in different departments and locations. AppWright has led to increased consistency in workflow, higher visibility and reporting for job status, ease of information retrieval and overall greater efficiency.
You don't become one of the most respected pool builders in a community by accident - you have to have high standards and flawless execution.
When a customer buys a custom in-ground pool, they want the finest installation possible with the least disruption to their home and yard and they want it done...yesterday! Staying on top of the construction process for premier pool builder Blue Haven Pools of Jacksonville was absolutely critical. They implemented AppWright JobCenter to make sure that their very high standards are met and schedules stay as tight as possible. The big win is that their excellent reputation for great value and service have only continued to improve since. Doing more work with the same staff is helping the bottom line, too.
Yacht sales involves a high degree of customer interaction, sales affiliates and partners that need accurate lead information and coordination.
Plus you need a bit of magic that can only come from having some of the most innovative yacht designs available today. AppWright JobCenter is the answer at Santa Cruz Yachts for the customer and sales agent parts of the equation. Their award-winning yacht designs are the rest of the story.
The Jacksonville, FL affiliate of Habitat for Humanity (also known as Habijax) is a homebuilder.
AppWright JobCenter has long been a popular solution in the homebuilding industry, but for Habijax we offered something that other systems didn't. AppWright JobCenter is the best value in web-based job management software on the market today; no other tool does more and costs less. Habitat is a non-profit organization; they can't spend millions on enterprise-class software. For only $500 per month, Habijax was able to fully automate their construction process and win an international award from Habitat for Humanity International as the most efficient and best managed affiliate of Habitat in the world. We know that their great staff and leadership had the most to do with that achievement - but they chose AppWright JobCenter to organize the work and we are proud to be part of their success.
"Keeping it Clean" is Chemstation's business.
They are a leading supplier of custom-formulated cleaning agents for industry and businesses nationwide. When Chemstation needed a tool to help manage custom formulation requests and also service re-supply orders from franchisees across the country, they turned to AppWright. The system's flexibility has paid off over and over again as business needs have changed and new requirements have become necessary.
Need to handle multiple offices?
Ferrazzano needed a way to efficiently manage installation and material ordering for their lines of high quality flooring, countertops, and other surface materials around the state of Florida. Their design studios needed job information and their warehouses needed order details. Installers needed solid schedules and everybody needed it done affordably. AppWright delivered and so does Ferrazzano.
12443 San Jose Boulevard, Jacksonville, Florida 32223
Tel: (904) 268-9230 | Fax: (904) 268-9240